Kitchen and Bathroom Design Consultant

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Reporting to: Showroom Manager

 

Our client is a global leader in the innovation, design, manufacture and distribution of Tile, Kitchen, and Bath products. With endeavours to be the industry leader by providing trendsetting cutting-edge designs of unparalleled beauty and refinement, uncompromising quality, technologically superior products and dependable services to its clients. Through a dynamic company owned and independent distribution network.

 

Hours of work:

5 Days over 7 Days Rota

• Monday to Friday 0900 – 1800

• Saturday 0900 – 1700

• Sunday 1100 - 1700

 

The candidate

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• Candidates should be experienced in selling tiles, bathrooms & kitchens, confident, self-motivated, adaptable, have excellent communication skills and possess a desire to succeed.

• Well-presented and smart appearance.

• Sales or marketing experience necessary.

• Proven written and verbal communication skills with the ability to adapt to varying customer needs.

• Experience dealing with retail customers within the construction industry or similar sector.

• Must be proficient in IT including Microsoft packages.

• Knowledge of SAP system would be an incentive is ideal but not necessary.

 

Key responsibilities and Tasks

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• Greet customers and assist them around the showroom.

• Ascertaining customer requirements so quotations can be produced.

• Schedule jobs and process customer orders and payments.

• Keep an up to date product knowledge - product training to be provided on the job.

• Office administrative duties such as monitoring and following up e-mails and telephone enquiries.

• Assist in producing communications to customers and suppliers.

• Processing card payments when required

• Mailing out receipts and invoices

• Ensuring doors are opened/locked at appropriate times

 

Skills and Interests

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• Good communication skills both writing and verbal

• Excellent telephone manner

• Be of smart appearance and have a professional manner at all times

• Be self-motivated but also able to work as part of a team

• Good organisational and time management skills

• Strong attention to detail

• Have a positive attitude

• Keeping record of daily footfall

• Printing Showroom literature when required

• Ensuring Daily Checklist is completed at times stated

• Send out brochure requests to clients

• Demonstrating and presenting products

• Aiming to achieve monthly and annual targets.

• Ensure high levels of customer satisfaction through excellent sales service

• Maintain outstanding store condition and visual merchandising standards

• Manage point-of-sale processes

• Keep up to date with product information

• Accurately describe product features and benefits

• Follow all companies’ policies and procedures

• Any other ad hoc duties required

• Be trustworthy and have discretion when handling confidential information

• Proven working experience in retail sales

• Basic understanding of sales principles and customer service practices

• Track record of over-achieving sales quota

• Solid communication and interpersonal skills

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If you would like to apply then please send your CV to info@tristramparker.co.uk 

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Reference: KNBDES/2003